Terms and conditions
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the afroshipper.com website (“Website”), “afroshipper.com” mobile application (“Mobile Application”), and any of their related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Afro Shopping premium logistics limited (doing business as “Afroshipper”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Services. By accessing and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Afroshipper, even though it is electronic and is not physically signed by you, and it governs your use of the Services.
Scope
Here at Afroshipper logistics, the comfort and ease of our customers is our priority, we offer a wide range of services and content, and sometimes additional terms may apply. You are subject to those terms and conditions that may apply.
Accounts and membership
To access most of the services we offer, you will be asked to provide certain registration details or some other information, including but not limited to the identification information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, accurate, and complete. You agree that all information you provide to register with this Website or otherwise, including but not limited to information provided through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. Accordingly, you are responsible for all activities that occur under your account. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability. You agree to. Contact us immediately if there happens to be any unauthorized access to or use of your username or password or any other breach of security. Make sure that you log out from your account at the end of each session.
You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. Abstain from accessing (or attempting to access) any of our content, resources, or services by any means other than through the means we provide, included but not limited to, automated, unethical, or unconventional means.
Refrain from engaging in activity that is disruptive or interferes with our Resources, including the servers and/or networks to which our Website, resources, and services are located or connected; and refrain from copying, duplicating, reproducing, selling, trading, or reselling our services and content.
You must be at least 13 years of age to use the Services. By using the Services and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age. If you create an account on the Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Account Verification
To safeguard the interests of our customers and be in compliance with the law, in most cases, we beseech customers to provide the company with proof of an original, valid, government-issued photo identification. If the photo identification does not have the applicable address, proof of residency may be required. These procedures are in place to protect against identity theft and ensure that your packages are delivered accurately.
Services
Afroshipper Logistics through its website, subsidiaries & affiliates provides international procurement and logistics services from the USA to individuals and businesses in Nigeria requesting products from Online Retailers. We do not manufacture the items or products, but we offer sweet services that bridge the gap between businesses in Nigeria and persons from the United States
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. If in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change the shipping rate at any time. We also reserve the right to refuse to ship your items.
Some of Afroshipper’s services are available only by submitting a fee payment. For example, to have Afroshipper ship items you’ve ordered to Nigeria, you will need to pay a shipping fee. The shipping fees, which include all clearing of customs and duties, are published on the site in advance. When orders are made, shipping invoices will be sent out every week. The payment balance on shipping invoices must be paid prior to the international shipment.
Only payment methods stated on our websites are accepted as legitimate modes of payment. Currently, we accept all major debit cards in local currency or Dollar debit cards. No individual or agency outside the communicated account representatives and bank institutions is authorized to accept payment on our behalf. We are not responsible for losses from dealings with or payments to unauthorized parties. Payment for an order by the Customer indicates acceptance of this agreement and authorization to proceed with the order.
When you provide your payment information, you represent and warrant that (i) the card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such card for the purchase, (iii) charges incurred by you will be honored by your card company, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes if any. If these, or any other payment terms are not met, we reserve the right to withhold order shipping processing.
Shipping
Your items are shipped as they arrive. After items arrive at the Afroshipper office for shipment, the final shipping weight will be determined by Afroshipper. This final determination with supersede any other estimates or determinations made by other shipping services or online stores. All shipping weights will be rounded to the nearest whole number.
Damage or Loss
If a package was parcel protected prior to shipment, we will work with the shippers to assess damage or loss and file a liability claim. If the claim is approved, the customer will be issued a 70% refund of the declared package value. If the damaged/lost package was not parcel protected, the customer is fully liable for damage or loss according to our Terms of Use. Also, Note that Afroshipper will not refund shipping fees.
Return Policy
Afroshipper assists customers in returning items and packages to the seller in the United States. But, the customer will:
- Process the return on their personal accounts on the retail store website
- Print out the shipping label
- Forward the return shipping label to Afroshipper Logistics.
- Ensure that the item is perfectly packed into the original box as well as the receipt of purchase
- All items must be dropped off at our office in Lagos then the item would be shipped back to the seller in the United States
For the items we purchased for the customer through HELP ME BUY, Afroshipper will process the return shipping documents. But the customer must;
- Ensure that all the items are packed into the original box
- Drop the item off at the office in Lagos
Accuracy of information
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Services including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services or Services has been modified or updated.
Third-party services
If you decide to enable, access, or use third-party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. You irrevocably waive any claim against Afroshipper with respect to such other services. Afroshipper is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access, or use of any such other services, or your reliance on the privacy practices, data security processes, or other policies of such other services. You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Afroshipper to disclose your data as necessary to facilitate the use or enablement of such other services.
Links to other resources
Although the Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Services may be “affiliate links”. This means if you click on the link and purchase an item, Afroshipper will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Services. Your linking to any other off-site resources is at your own risk.
Prohibited uses
In addition to other terms as set forth in the Agreement, you are prohibited from using the Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Services for violating any of the prohibited uses.
Intellectual property rights
“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Afroshipper or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Afroshipper. All trademarks, service marks, graphics, and logos used in connection with the Services are trademarks or registered trademarks of Afroshipper or its licensors. Other trademarks, service marks, graphics, and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any of Afroshipper’s or third-party trademarks.
Disclaimer of warranty
You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.
Limitation of liability
To the fullest extent permitted by applicable law, in no event will Afroshipper, its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of the content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Afroshipper and its affiliates, officers, employees, agents, suppliers, and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to Afroshipper for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.
Indemnification
You agree to indemnify and hold Afroshipper and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Services or any willful misconduct on your part.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Dispute resolution
You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated or representative action. Class actions, class arbitrations, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
Assignment
You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.
Changes and Amendments
We reserve the right to modify this Agreement, or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page, post a notification within the Services, send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:
hello@afroshipper.com
This document was last updated on February 13, 2022
